Ripple Warranty and Support

Ripple systems are covered by a full five-year warranty. All items generally considered “consumables” (front ends, cables, and custom adapters) are covered by a one-year warranty. Before returning a product for warranty repair, contact support for an RMA number and shipping instructions.

Jonathan Landes, PhD

Lead Research Support Engineer

Jonathan earned his Biomedical Engineering Ph.D. at Washington University in St. Louis working in the motor neurophysiology lab of Daniel Moran. His research focused on the design and implementation of algorithms for Brain-Computer Interfaces and he has a passion for applying signal processing and machine learning techniques to translate neural signals into the recovery of lost motor function.

Need direct, one-on-one help with trouble-shooting or development? Ripple now offers screen-share support. Please contact support for a meeting code, and then follow the link below:

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